By purchasing audiovisual communication systems you are investing in technology to enhance human communication. We recognize that you will become depended upon its reliability and, as a result, we have designed our technical services department accordingly. Allen Visual Systems has developed our own in-house expertise to increase our ability to resolve problems quickly and economically in an effort to increase system reliability. Allen Visual Systems can provide you a comprehensive preventative maintenance and technical support program that will ensure your systems are ready when you need them.
- Help Desk
- Preventative Maintenance Programs
- System warranties
- Extended Warranties
- Equipment Replacement and Upgrades
- System Design
- AV Network Planning
- 24/7/365 Monitoring
- Remote Monitoring, Diagnostics and Repair
Allen Visual Systems offers trained and dedicated AV professionals embedded into your operation to help run your Conference Center. We can provide a single AV technician or an entire department. Our staff will become a reliable part of your operation with the added benefit of maintaining a direct tie to all the Allen Visual System technical resources.
- Conference Center Staffing
- Meeting and Conference Planning
- Meeting Production and Operation
- Conference Center Day to day Meeting Operations
- Help Desk
- System maintenance and logging of trouble tickets
Allen Visual Systems has developed specialized networked solutions to monitor the health of your AV systems 24/7/365. At the smallest hint of a problem we will be notified and a service process will be immediately put in place. Remote access will allow technicians to further diagnosis and repair any problems.
- SMTP based AV System Monitoring
- Remote Access Diagnostic and Repair
- Remote Asset Management